Frequently Asked Questions

1. Where do you ship from?

We ship mainly from USA-based warehouses, depending on product availability.
This ensures faster and safer delivery.

2. How long is the shipping time?

Most orders arrive within:

• 2–6 business days for US orders

• Tracking number is always provided.

3. Do you offer returns or refunds?

Yes.
If your product arrives damaged, defective, or not working properly, we offer a 7-day replacement guarantee.
Contact our support with an unboxing video for faster processing.

4. Is my payment secure?

Absolutely.
Fitoratech uses encrypted payment gateways to ensure safe and secure checkout.

5. Are your devices safe to use?

Our products are sourced from verified suppliers and designed for everyday personal use.
However, if you have specific medical conditions, consult a professional before use.

6. When will I receive my tracking number?

Tracking will be emailed to you within 24–48 hours after your order is processed.

7. Can I modify or cancel my order?

Orders can only be changed within 2 hours after purchase.
After the package is shipped, changes are no longer possible.